Post-Repair Device Conditions
Clause 1. By signing, you confirm that you have collected and tested your device, and that the repaired function is working at the time of pickup.
Clause 2. Any issue not related to the repair carried out must be reported at the time of pickup. Issues found after collection may require further inspection and may be repaired at an additional cost.
Clause 3. NIKTEK Repairs tests devices after repair where possible. If we are not provided with the device passcode, we may not be able to fully test all functions after the repair. In that case, we cannot confirm that every function is working correctly.
Clause 4. Warranty applies only to the part or repair service carried out by NIKTEK Repairs. It does not cover unrelated faults, accidental damage, liquid damage, software issues, misuse, further physical damage, or faults caused by previous repairs.
Clause 5. Original or OEM screens are covered by a 12-month warranty, unless stated otherwise on the invoice or repair record.
Clause 6. Other parts are covered by a 3-month warranty, unless stated otherwise on the invoice or repair record.
Clause 7. No warranty is provided for liquid damage repairs, liquid damage inspections, or data recovery jobs. Liquid damage can cause faults to appear later due to corrosion or internal damage.
Clause 8. Screens and glass parts are usually held in place using adhesive. If the screen or glass starts to lift, separate, or detach, please return the device to us immediately for inspection.
Clause 9. Warranty will not cover a screen or glass part that is cracked, broken, or physically damaged, even if the damage happens after the screen starts lifting, unless NIKTEK Repairs confirms that the fault was caused by an installation issue.
Clause 10. If the device frame is bent, twisted, warped, dented, or damaged, we will do our best to reshape it so the screen or glass fits correctly. However, we cannot guarantee a perfect fit unless the frame is replaced.
Clause 11. If the screen or glass does not sit 100% flush because of frame damage, this is not considered a warranty issue. Replacing the frame may be the only way to make the device straight again.
Questions about these terms?
Ask us in the shop or by phone. We’re happy to explain anything before you leave your device.
