Deposit Terms & Conditions

Clause 1. A deposit may be requested before we begin a repair. It secures your repair slot and covers parts we order and work we carry out on your device.

Clause 2. If you cancel before we have ordered any parts or started the repair, your deposit is refunded in full.

Clause 3. The deposit is not refunded once parts have been ordered for your device or the repair has been started. This applies if you cancel, decline the quote, or if we are unable to complete the repair.

Clause 4. The full deposit is deducted from the final repair price. You pay only the remaining balance at collection.

Clause 5. Quotes are estimates based on our diagnosis. If the cost will be higher than quoted, we will contact you for approval before continuing. If you decline the new price after parts have been ordered or work has started, the deposit is not refunded.

Clause 6. We will contact you when your device is ready. Devices not collected within 60 days are treated as abandoned, as set out on your repair intake form. The deposit is not refunded in this case.

Clause 7. Completed repairs are covered by our 180-day warranty on parts and workmanship from the date of collection unless stated otherwise on the receipt. See our Warranty Terms for full details